Source note · Automated call summarization and wrap-up
AI-generated summaries are reached through the same A-FLEX-AI-ASST add-on entitlement that grants every other AI Assistant feature, so an organisation cannot buy summarisation without buying the rest.
inferred · Checked 2026-09-16
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- summarization
- Deployment
- not restricted
- Region
- not restricted
- Release range
- not restricted
- Status
- inferred
- Checked
- 2026-09-16
Sources
- Cisco AI Assistant for Webex Contact Center: Administrator's guide to configuring Real-Time Assist — Cisco Systems, Inc. (help.webex.com) · tier 2 current vendor documentation · Prerequisites, AI Assistant add-on SKU
Cite this note
APA
WarmTransfer. (2026, September 16). Automated call summarization and wrap-up: source note aisumm-summaries-need-the-same-sku. WarmTransfer. https://warmtransfer.net/knowledge/claims/aisumm-summaries-need-the-same-sku
BibTeX
@misc{warmtransfer-claim-aisumm-summaries-need-the-same-sku,
title = {Automated call summarization and wrap-up: source note aisumm-summaries-need-the-same-sku},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/aisumm-summaries-need-the-same-sku},
note = {Source note aisumm-summaries-need-the-same-sku, checked 2026-09-16}
}