Source note · Agent assist and real-time guidance
Cisco names A-FLEX-AI-ASST as the add-on SKU an organisation must purchase for Real-Time Assist and states that the entitlement grants access to all AI Assistant features.
Checked 2026-09-16
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- agent assist
- Deployment
- not restricted
- Region
- not restricted
- Release range
- not restricted
- Checked
- 2026-09-16
Sources
- Cisco AI Assistant for Webex Contact Center: Administrator's guide to configuring Real-Time Assist — Cisco Systems, Inc. (help.webex.com) · tier 2 current vendor documentation · Prerequisites, AI Assistant add-on SKU
Cite this note
APA
WarmTransfer. (2026, September 16). Agent assist and real-time guidance: source note aiassist-one-sku-grants-every-ai-feature. WarmTransfer. https://warmtransfer.net/knowledge/claims/aiassist-one-sku-grants-every-ai-feature
BibTeX
@misc{warmtransfer-claim-aiassist-one-sku-grants-every-ai-feature,
title = {Agent assist and real-time guidance: source note aiassist-one-sku-grants-every-ai-feature},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/aiassist-one-sku-grants-every-ai-feature},
note = {Source note aiassist-one-sku-grants-every-ai-feature, checked 2026-09-16}
}