Source note · Agent screen recording in contact centers
Calabrio ONE offers Good, Better and Best screen recording quality at about 2.1, 2.8 and 3.3 MB per minute per monitor.
Checked 2026-10-02
- Vendor
- Calabrio
- Product
- Calabrio ONE
- Subsystem
- QM global settings
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-10-02
- Checked
- 2026-10-02
Sources
- Configure QM global settings — WFO Help Center (wfohelp.com) · tier 2 current vendor documentation · Screen Recording Quality
Cite this note
APA
WarmTransfer. (2026, October 2). Agent screen recording in contact centers: source note agent-screen-recording-wfo-quality-file-sizes. WarmTransfer. https://warmtransfer.net/knowledge/claims/agent-screen-recording-wfo-quality-file-sizes
BibTeX
@misc{warmtransfer-claim-agent-screen-recording-wfo-quality-file-sizes,
title = {Agent screen recording in contact centers: source note agent-screen-recording-wfo-quality-file-sizes},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/agent-screen-recording-wfo-quality-file-sizes},
note = {Source note agent-screen-recording-wfo-quality-file-sizes, checked 2026-10-02}
}