Source note · Trunks route groups and dial plans in Control Hub
Call routing between Webex Calling and premises offers 2 settings for unknown numbers: Standard Behavior, which Cisco gives as the default and the recommended option for interoperability with an on-premises PBX, and Legacy Behavior, which provides backward compatibility with the older local gateway behaviour and which Cisco does not recommend when dial plans are configured.
Checked 2026-09-15
- Vendor
- Cisco
- Product
- Webex Calling
- Subsystem
- Dial plans
- Deployment
- not restricted
- Region
- not restricted
- Release range
- not restricted
- Checked
- 2026-09-15
Sources
- Configure trunks, route groups, and dial plans for Webex Calling — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · Configure call routing between Webex Calling and premises, step 3
Cite this note
APA
WarmTransfer. (2026, September 15). Trunks route groups and dial plans in Control Hub: source note wxtrk-unknown-number-handling-has-a-legacy-mode. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxtrk-unknown-number-handling-has-a-legacy-mode
BibTeX
@misc{warmtransfer-claim-wxtrk-unknown-number-handling-has-a-legacy-mode,
title = {Trunks route groups and dial plans in Control Hub: source note wxtrk-unknown-number-handling-has-a-legacy-mode},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxtrk-unknown-number-handling-has-a-legacy-mode},
note = {Source note wxtrk-unknown-number-handling-has-a-legacy-mode, checked 2026-09-15}
}