In Cisco's 3 worked Dual Identity Support scenarios, disabling the setting changes the P-Asserted-Identity header in 2 of them and changes nothing in the third: a user presenting the location main number moves from a direct line to the location number in P-Asserted-Identity, a call to an on-premises user moves from a direct line to the enterprise significant number, and a user presenting their own number is unaffected because both headers already carry the direct line.

Checked 2026-09-15

Vendor
Cisco
Product
Webex Calling
Subsystem
Trunks
Deployment
not restricted
Region
not restricted
Release range
not restricted
Checked
2026-09-15

Sources

Cite this note

APA

WarmTransfer. (2026, September 15). Trunks route groups and dial plans in Control Hub: source note wxtrk-dual-identity-only-changes-two-of-three-scenarios. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxtrk-dual-identity-only-changes-two-of-three-scenarios

BibTeX

@misc{warmtransfer-claim-wxtrk-dual-identity-only-changes-two-of-three-scenarios,
  title  = {Trunks route groups and dial plans in Control Hub: source note wxtrk-dual-identity-only-changes-two-of-three-scenarios},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/wxtrk-dual-identity-only-changes-two-of-three-scenarios},
  note   = {Source note wxtrk-dual-identity-only-changes-two-of-three-scenarios, checked 2026-09-15}
}

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