None of the 86 fields the Webex Calling Detailed Call History API returns is a media quality metric: no field name and no field description in the endpoint's schema mentions jitter, packet loss, latency, round trip time, mean opinion score or media quality.
Checked 2026-09-16
- Vendor
- Cisco
- Product
- Webex Calling
- Subsystem
- Diagnostic surfaces
- Deployment
- not restricted
- Region
- not restricted
- Release range
- not restricted
- Checked
- 2026-09-16
Sources
- Reports: Detailed Call History — Get Detailed Call History — Cisco Systems, Inc. (developer.webex.com) · tier 2 current vendor documentation · spec.responses.200 application/json schema items.items.properties, all 86 property names and descriptions searched
Cite this note
APA
WarmTransfer. (2026, September 16). Webex Calling call quality troubleshooting in Control Hub: source note wxtrb-cdr-carries-no-quality-metric. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxtrb-cdr-carries-no-quality-metric
BibTeX
@misc{warmtransfer-claim-wxtrb-cdr-carries-no-quality-metric,
title = {Webex Calling call quality troubleshooting in Control Hub: source note wxtrb-cdr-carries-no-quality-metric},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxtrb-cdr-carries-no-quality-metric},
note = {Source note wxtrb-cdr-carries-no-quality-metric, checked 2026-09-16}
}