Source note · Webex Calling PSTN options and selection
When adding a location, Cisco states that the Cisco PSTN option is only visible if at least 1 committed Cisco Calling Plan Outbound Calling Plan has been purchased, the location is in a supported country, the organisation is hosted in a supported Webex Calling data centre region, and the location is new, because pre-existing locations that have had other PSTN capabilities assigned aren't eligible for the Cisco Calling Plan.
disputed · Checked 2026-09-15
Your location is new. Pre-existing locations that have had other PSTN capabilities assigned aren't eligible for the Cisco Calling Plan currently. Open a support case for guidance.
- Vendor
- Cisco
- Product
- Webex Calling
- Subsystem
- Cisco Calling Plan
- Deployment
- not restricted
- Region
- not restricted
- Release range
- not restricted
- Status
- disputed
- Checked
- 2026-09-15
Sources
- Configure Webex Calling for your organization — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · Add a location, step 5, Cisco PSTN bullet
Cite this note
APA
WarmTransfer. (2026, September 15). Webex Calling PSTN options and selection: source note wxpstn-cisco-pstn-visible-only-on-a-new-location. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxpstn-cisco-pstn-visible-only-on-a-new-location
BibTeX
@misc{warmtransfer-claim-wxpstn-cisco-pstn-visible-only-on-a-new-location,
title = {Webex Calling PSTN options and selection: source note wxpstn-cisco-pstn-visible-only-on-a-new-location},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxpstn-cisco-pstn-visible-only-on-a-new-location},
note = {Source note wxpstn-cisco-pstn-visible-only-on-a-new-location, checked 2026-09-15}
}