Source note · Webex Calling locations and number management

Cisco recommends updating a location's Emergency Callback Number when a toll-free number is chosen as the location main number, because a toll-free number does not have an emergency services address.

Checked 2026-09-15

If you choose a toll-free number as the main number for a location, we recommend updating the Emergency Callback Number for the location because a toll-free number doesn’t have an emergency services address.

Vendor: Cisco
Product: Webex Calling
Subsystem: Locations
Deployment: not restricted
Region: not restricted
Release range: not restricted
Checked: 2026-09-15

Sources

Manage phone numbers in Control Hub — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · Change the phone number for a location, note on step 5

Cite this note

APA

WarmTransfer. (2026, September 15). Webex Calling locations and number management: source note wxloc-toll-free-main-number-has-no-emergency-address. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxloc-toll-free-main-number-has-no-emergency-address

BibTeX

@misc{warmtransfer-claim-wxloc-toll-free-main-number-has-no-emergency-address,
  title  = {Webex Calling locations and number management: source note wxloc-toll-free-main-number-has-no-emergency-address},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/wxloc-toll-free-main-number-has-no-emergency-address},
  note   = {Source note wxloc-toll-free-main-number-has-no-emergency-address, checked 2026-09-15}
}

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