Source note · Webex Contact Center Agent Desktop and widgets
Webex Contact Center Desktop shortcuts are published as Control plus Alt combinations, with Control plus Alt plus R going to the Available state and Control plus Alt plus N opening the idle code list, and Cisco states that on a Mac keyboard Option is pressed instead of Alt.
Checked 2026-09-16
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- agent desktop
- Deployment
- not restricted
- Region
- not restricted
- Release range
- not restricted
- Checked
- 2026-09-16
Sources
- Accessibility features and keyboard shortcuts in Webex Contact Center Desktop — Cisco Systems, Inc. (help.webex.com) · tier 2 current vendor documentation · keyboard shortcut tables and the Mac note
Cite this note
APA
WarmTransfer. (2026, September 16). Webex Contact Center Agent Desktop and widgets: source note wxdesk-mac-substitutes-option-for-alt. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxdesk-mac-substitutes-option-for-alt
BibTeX
@misc{warmtransfer-claim-wxdesk-mac-substitutes-option-for-alt,
title = {Webex Contact Center Agent Desktop and widgets: source note wxdesk-mac-substitutes-option-for-alt},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxdesk-mac-substitutes-option-for-alt},
note = {Source note wxdesk-mac-substitutes-option-for-alt, checked 2026-09-16}
}