The Webex Calling cdr_stream endpoint makes a record available 1 minute after the call's data reaches the Webex Calling cloud, keeps it retrievable for 12 hours from the time it was stored, and returns at most 2 hours of records in a single request.

Checked 2026-09-15

Detailed Call History information is available 1 minute after the call ends and the data reaches Webex Calling cloud. Records may be retrieved for up to 12 hours from the time they are stored.
Vendor
Cisco
Product
Webex Calling
Subsystem
Detailed Call History API
Deployment
not restricted
Region
not restricted
Release range
not restricted
Checked
2026-09-15

Sources

Cite this note

APA

WarmTransfer. (2026, September 15). The Webex Calling Detailed Call History API: source note wxcdrapi-stream-window-is-twelve-hours-and-two-per-request. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcdrapi-stream-window-is-twelve-hours-and-two-per-request

BibTeX

@misc{warmtransfer-claim-wxcdrapi-stream-window-is-twelve-hours-and-two-per-request,
  title  = {The Webex Calling Detailed Call History API: source note wxcdrapi-stream-window-is-twelve-hours-and-two-per-request},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/wxcdrapi-stream-window-is-twelve-hours-and-two-per-request},
  note   = {Source note wxcdrapi-stream-window-is-twelve-hours-and-two-per-request, checked 2026-09-15}
}

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