Source note · The Webex Calling Detailed Call History API

Detailed Call History Call outcome carries 3 values, and Success is defined as a call routed and disconnected successfully including the Normal, UserBusy and NoAnswer scenarios, so a busy or unanswered call is recorded as a successful outcome; Failure means an internal or external error and Refusal means the call was rejected because of call block or timeout.

Checked 2026-09-15

Success: Call is routed and disconnected successfully. Includes Normal, UserBusy, and NoAnswer scenarios.

Vendor: Cisco
Product: Webex Calling
Subsystem: Detailed Call History API
Deployment: not restricted
Region: not restricted
Release range: not restricted
Checked: 2026-09-15

Sources

Reports: Detailed Call History — Get Detailed Call History — Cisco Systems, Inc. (developer.webex.com) · tier 2 current vendor documentation · spec.responses.200 schema, Call outcome description

Cite this note

APA

WarmTransfer. (2026, September 15). The Webex Calling Detailed Call History API: source note wxcdrapi-call-outcome-success-includes-busy-and-no-answer. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcdrapi-call-outcome-success-includes-busy-and-no-answer

BibTeX

@misc{warmtransfer-claim-wxcdrapi-call-outcome-success-includes-busy-and-no-answer,
  title  = {The Webex Calling Detailed Call History API: source note wxcdrapi-call-outcome-success-includes-busy-and-no-answer},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/wxcdrapi-call-outcome-success-includes-busy-and-no-answer},
  note   = {Source note wxcdrapi-call-outcome-success-includes-busy-and-no-answer, checked 2026-09-15}
}

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