The Webex Customer Experience GraphQL interface is the Search API, found under Search then Search Tasks, and Cisco describes a task as representing the request or demand for work from the agents which can be created for any media type including telephony chat and email.

Checked 2026-09-16

Vendor
Cisco
Product
Webex Contact Center
Subsystem
API surface
Deployment
not restricted
Region
not restricted
Release range
not restricted
Checked
2026-09-16

Sources

Cite this note

APA

WarmTransfer. (2026, September 16). Webex Contact Center APIs and webhooks: source note wxccapi-graphql-is-the-search-api-over-tasks. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxccapi-graphql-is-the-search-api-over-tasks

BibTeX

@misc{warmtransfer-claim-wxccapi-graphql-is-the-search-api-over-tasks,
  title  = {Webex Contact Center APIs and webhooks: source note wxccapi-graphql-is-the-search-api-over-tasks},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/wxccapi-graphql-is-the-search-api-over-tasks},
  note   = {Source note wxccapi-graphql-is-the-search-api-over-tasks, checked 2026-09-16}
}

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