Each Webex Calling customer is provisioned on one Webex Calling instance, all provisioning information for that customer is stored in that instance, and the SIP signalling of every endpoint and Local Gateway provisioned for that customer is tied to the instance the customer is provisioned on.

Checked 2026-09-16

Each Webex Calling customer is provisioned on one of the Webex Calling instances.
Vendor
Cisco
Product
Webex Calling
Subsystem
platform
Deployment
not restricted
Region
not restricted
Release range
not restricted
Checked
2026-09-16

Sources

Cite this note

APA

WarmTransfer. (2026, September 16). Webex Calling architecture and deployment models: source note wxarch-customer-is-pinned-to-one-instance. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxarch-customer-is-pinned-to-one-instance

BibTeX

@misc{warmtransfer-claim-wxarch-customer-is-pinned-to-one-instance,
  title  = {Webex Calling architecture and deployment models: source note wxarch-customer-is-pinned-to-one-instance},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/wxarch-customer-is-pinned-to-one-instance},
  note   = {Source note wxarch-customer-is-pinned-to-one-instance, checked 2026-09-16}
}

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