Source note · WebRTC in modern contact centers
Genesys's WebRTC overview page says the WebRTC phone works in Chrome, Firefox or Microsoft Edge (Chromium), in the desktop or web app.
disputed · Checked 2026-09-24
- Vendor
- Genesys
- Product
- Genesys Cloud WebRTC phone
- Subsystem
- agent-client
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-24
- Status
- disputed
- Checked
- 2026-09-24
Sources
- WebRTC overview — Genesys · tier 2 current vendor documentation · Overview body text
Cite this note
APA
WarmTransfer. (2026, September 24). WebRTC in modern contact centers: source note webrtc-deployment-genesys-browsers-overview. WarmTransfer. https://warmtransfer.net/knowledge/claims/webrtc-deployment-genesys-browsers-overview
BibTeX
@misc{warmtransfer-claim-webrtc-deployment-genesys-browsers-overview,
title = {WebRTC in modern contact centers: source note webrtc-deployment-genesys-browsers-overview},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/webrtc-deployment-genesys-browsers-overview},
note = {Source note webrtc-deployment-genesys-browsers-overview, checked 2026-09-24}
}