For SMS the Receive node matches keywords on the first word of the incoming message; if only the keyword is sent, sms.message is empty.

Checked 2026-09-24

The first word of an incoming message is used to determine if it matches a configured keyword.
Vendor
Cisco
Product
Webex Connect
Subsystem
Receive node
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-09-24
Checked
2026-09-24

Sources

Cite this note

APA

WarmTransfer. (2026, September 24). Webex Connect Flow Builder node reference: source note webex-connect-node-reference-receive-sms-keyword. WarmTransfer. https://warmtransfer.net/knowledge/claims/webex-connect-node-reference-receive-sms-keyword

BibTeX

@misc{warmtransfer-claim-webex-connect-node-reference-receive-sms-keyword,
  title  = {Webex Connect Flow Builder node reference: source note webex-connect-node-reference-receive-sms-keyword},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/webex-connect-node-reference-receive-sms-keyword},
  note   = {Source note webex-connect-node-reference-receive-sms-keyword, checked 2026-09-24}
}

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