A third-party wiki says that organizations which did not configure the recording retention policy by 1 January 2026 had a default retention of 1,095 days applied from that date.
field report · Checked 2026-09-24
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- recording retention
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- unknown
- Status
- field report
- Checked
- 2026-09-24
Sources
- Webex Contact Center: Retention and Purge Policy for Call Recordings and Transcripts - Public Wiki — cxas (third-party public Confluence wiki; operator not identified) · tier 5 independent technical research · page body - paragraph on configuring the Recording Retention Policy by January 1 2026
Cite this note
APA
WarmTransfer. (2026, September 24). Webex Contact Center workforce optimization and recording: source note webex-cc-wfo-retention-2026-default-field. WarmTransfer. https://warmtransfer.net/knowledge/claims/webex-cc-wfo-retention-2026-default-field
BibTeX
@misc{warmtransfer-claim-webex-cc-wfo-retention-2026-default-field,
title = {Webex Contact Center workforce optimization and recording: source note webex-cc-wfo-retention-2026-default-field},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/webex-cc-wfo-retention-2026-default-field},
note = {Source note webex-cc-wfo-retention-2026-default-field, checked 2026-09-24}
}