An SBC that began failing TLS toward Teams Direct Routing around the July 2026 CA rollout, with the failures showing as an unknown_ca or certificate-validation error on the SBC side, most plausibly lacks one of the seven listed roots in the trust store tied to the Teams TLS context.

inferred · Checked 2026-09-25

Vendor
Microsoft
Product
Teams Phone Direct Routing
Subsystem
trust store
Deployment
multi-tenant
Region
not restricted
Release range
end of July 2026 onward
Status
inferred
Checked
2026-09-25

Sources

Cite this note

APA

WarmTransfer. (2026, September 25). SIP TLS handshake failures on trunks: source note sip-tls-handshake-failures-unknown-ca-after-ms-ca. WarmTransfer. https://warmtransfer.net/knowledge/claims/sip-tls-handshake-failures-unknown-ca-after-ms-ca

BibTeX

@misc{warmtransfer-claim-sip-tls-handshake-failures-unknown-ca-after-ms-ca,
  title  = {SIP TLS handshake failures on trunks: source note sip-tls-handshake-failures-unknown-ca-after-ms-ca},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/sip-tls-handshake-failures-unknown-ca-after-ms-ca},
  note   = {Source note sip-tls-handshake-failures-unknown-ca-after-ms-ca, checked 2026-09-25}
}

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