Cisco's Traffic Analysis document lists the Erlang B assumptions as an infinite number of sources, a random traffic arrival pattern, blocked calls cleared, and exponentially distributed hold times.

Checked 2026-09-25

Vendor
Cisco
Product
Cisco IOS VoIP solutions
Subsystem
traffic model selection
Deployment
on-premises
Region
not restricted
Release range
document updated 2001-07-02
Checked
2026-09-25

Sources

Cite this note

APA

WarmTransfer. (2026, September 25). Erlang B and Erlang C for voice and contact center sizing: source note erlang-traffic-engineering-erlang-b-assumptions-full. WarmTransfer. https://warmtransfer.net/knowledge/claims/erlang-traffic-engineering-erlang-b-assumptions-full

BibTeX

@misc{warmtransfer-claim-erlang-traffic-engineering-erlang-b-assumptions-full,
  title  = {Erlang B and Erlang C for voice and contact center sizing: source note erlang-traffic-engineering-erlang-b-assumptions-full},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/erlang-traffic-engineering-erlang-b-assumptions-full},
  note   = {Source note erlang-traffic-engineering-erlang-b-assumptions-full, checked 2026-09-25}
}

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