# The call park recall timer default

Canonical: https://warmtransfer.net/knowledge/webex-calling-call-park-recall-vendor

Last verified: 2026-09-05

None of the 5 Webex Calling call park articles in the corpus publishes a default or a range for the recall timer, and 4 of the 5 do not mention recall at all[^3]. WarmTransfer's reading of the sources is that the recall timer default is a vendor gap rather than a search failure, as it is absent from every call park article found and the only figures published nearby belong to another product[^6].

## Published documentation and timings

The Unified Communications Manager call park article publishes timings of typically 1 minute and typically 5 minutes for a phone reminder ring and a voicemail routing behaviour it never calls a recall timer[^5]. In the field, the Webex App park and retrieve article covers 2 products in 1 document, with a Unified Communications Manager section and a Webex Calling section that labels the same action Group Park[^1]. In the field, the Park calls on your phone article names no product and no phone model anywhere in its prose[^4]. Furthermore, no Webex Calling call park article says what a parked caller hears, with music, ringback, tone, and silence occurring 0 times across all 5 articles[^2].

## See also

See also [Webex Calling call park](https://warmtransfer.net/knowledge/webex-calling-call-park-artefacts).

## Applicability

Applies to: Cisco Webex Calling. Sources checked 2026-09-05.

## What remains uncertain

A vendor answer on the recall timer default is not covered by the sources below. What a parked caller hears is documented as completely absent across the 5 articles[^2]. Which product the Park calls on your phone article documents is not covered by the sources below.

## Sources

[^1]: The Webex App park and retrieve article covers 2 products in one document, with a Unified Communications Manager section and a Webex Calling section that labels the same action Group Park (field report). Source: [Webex App | Park and retrieve calls](https://help.webex.com/en-us/article/s23ts9/Webex-Park-and-Retrieve-Calls), Webex App park and retrieve calls. Checked 2026-09-05.
[^2]: No Webex Calling call park article says what a parked caller hears; music, ringback, tone and silence occur 0 times across all 5. Source: [Manage call park in Control Hub](https://help.webex.com/en-us/article/nfoxd2m/Manage-call-park-in-Control-Hub), All 5 call park articles, counted against the rendered article. Checked 2026-09-05.
[^3]: None of the 5 Webex Calling call park articles the corpus holds publishes a default or a range for the recall timer; 4 of the 5 do not mention recall at all. Source: [Manage call park in Control Hub](https://help.webex.com/en-us/article/nfoxd2m/Manage-call-park-in-Control-Hub), Manage call park in Control Hub, Park and unpark calls, the Webex App article, Park calls on your phone and Use call park, counted against the rendered article. Checked 2026-09-05.
[^4]: The Park calls on your phone article names no product and no phone model anywhere in its prose (field report). Source: [Park calls on your phone](https://help.webex.com/en-us/article/nxw51zd/Park-Calls-on-Your-Phone), Park calls on your phone, whole article. Checked 2026-09-05.
[^5]: The Unified Communications Manager call park article publishes timings of typically 1 minute and typically 5 minutes for a phone reminder ring and a voicemail routing behaviour it never calls a recall timer. Source: [Park and unpark calls on 9800/8875 (Unified CM)](https://help.webex.com/en-us/article/nq9xo13/Use-call-park), Park and unpark calls on 9800 and 8875 for Unified CM. Checked 2026-09-05.
[^6]: The recall timer default is a vendor gap rather than a search failure: it is absent from every call park article the corpus can find, and the only figures published nearby belong to another product (inferred). Source: [Manage call park in Control Hub](https://help.webex.com/en-us/article/nfoxd2m/Manage-call-park-in-Control-Hub), The 5 call park articles compared. Checked 2026-09-05.